Tour Guide - Les Wilson Barramundi Discovery Centre
Job No:
C66588
Location:
Karumba, QLD
Tour Guide - Les Wilson Barramundi Discovery Centre, Karumba (Re-advertised)
Casual Position
Full training will be provided to the right applicant!
We are seeking a Tour Guide for the popular Les Wilson Barramundi Discovery Centre at Karumba. This position involves carrying out guided tours as well as assisting in our retail centre.
Previous experience as a Tour Guide is not required but you must be enthusiastic, motivated and have outstanding people skills.
Applications for this position close on Wednesday 4 April 2018 at 5.00 pm, however, Council will consider and assess applications as they are received.
Position Description
Position Title: |
Tour Guide |
Position Status: |
Casual |
Department: |
Economic and Community Development |
Location: |
Les Wilson Barramundi Discovery Centre |
Award Classification/Level: |
LGE Level 1 |
Hours of Duty: |
As Required |
Award & Enterprise Agreement: |
Local Government State Award & Carpentaria Shire Council Certified Agreement 2013 |
Reporting to: |
Centre Co-ordinator |
Key Duties & Responsibilities
Duties and responsibilities include but are not limited to:
- Carrying out guided tours of the Barramundi Discovery Centre.
- Assist the public in providing a broad knowledge of the functions of the Barramundi Discovery Centre.
- Maintain positive relationships with residents, ratepayers and visitors to provide a transparent and effective system of communication to Council resulting in increased community satisfaction with Council performance.
- Provide information and advice to visitors to the Barramundi Discovery Centre and surrounding areas.
- Work effectively with other staff to ensure that the objectives and priorities of the Discovery Centre are met.
- Enhance teamwork and performance within Council to ensure Carpentaria Shire becomes more effective.
- Carry out retail duties within the Discovery Centre as required.
- Complete timesheets as required.
- Carry out other tasks as requested by the Centre Co-ordinator.
Qualifications/Licenses Required
- Current First Aid Certificate or the ability to obtain one
- Current Working with Children – Positive Notice (Blue Card) or the ability to obtain one.
Skills Required
- Sound communication skills
- Retail experience
- Attention to detail.
- Ability to work as part of a team
- Ability to rapidly acquire a knowledge of Barramundi Hatchery operations.
Workplace Health & Safety and Equal Employment Opportunity Requirements
Work Health and Safety (WHS)
- Follow safe practices and procedures to perform your duties in a manner that does not put yourself or others at risk of harm;
- Actively participate in WHS inductions and training;
- Participate in the development of safe work method statements and risk assessments with your supervisor when required;
- Wear personal protective equipment (PPE) in the prescribed manner and when required;
- Participate in workplace inspections if required;
- Take care of any plant or equipment of any kind, including telecommunication devices;
- Report all hazards, near misses and damage to Council’s property to the responsible Supervisor.
Injury Management
- Report all injuries or illnesses to the responsible Supervisor immediately;
- If injured at work, actively cooperate and participate with injury management obligations and return to work plans if applicable.
Risk Management
- Report any potential public liability and professional indemnity exposures in your workplace to the responsible Supervisor.
Equal Employment Opportunity (EEO)
- Recognise the skills and talents of other staff members;
- Treat people fairly;
- Act to prevent bullying, harassment and discrimination against others in your workplace;
- Respect differences among your colleagues and customers such as cultural and social diversity.
Council is a Drug Free Workplace
Please note as part of Carpentaria Shire Council's recruitment process and Drug and Alcohol Policy, recommended candidates will be required to undertake a pre-employment medical assessment which will include drug and alcohol testing.